Privacy Policy
Version 2026-07-24
Effective Date: July 24, 2026
Version: 2026-07-24
This Privacy Policy explains how Atlas Labs (“we,” “us”) collects, uses, and shares information when you use Atlas Method (the “Service”).
1. WHO WE ARE
Controller/operator: Atlas Labs. Contact: [email protected].
2. INFORMATION WE COLLECT
We may collect:
• Account data: name, email, password or OAuth identifiers, profile details.
• Onboarding and preference data: goals, sex, date of birth, height, weight, activity, diet preferences, allergies, exclusions, cooking ability, budget, training experience, equipment, schedule, motivation, and similar inputs you provide.
• Health-adjacent self-reported data: check-ins (sleep, energy, stress, water, steps, adherence), body measurements, progress photos you upload, injury/medical flags you choose to disclose.
• Usage and device data: IP address, browser/app type, pages viewed, approximate location from IP, cookies or similar technologies, diagnostics and error logs.
• Payment data: processed by Stripe or similar providers; we receive subscription status, plan codes, and limited billing metadata — not full card numbers.
• Communications: support messages and AI coach chat content you send.
3. HOW WE USE INFORMATION
We use information to: provide and personalize the Service; compute nutrition/training plans and weekly adjustments; operate AI coaching features; process payments; prevent fraud and abuse; improve product quality and safety; communicate service updates; comply with law; and enforce our Terms.
4. AI PROCESSING
Coach and related features may send relevant context (e.g., goals, targets, recent check-ins, chat messages) to third-party AI providers under contract to generate responses. Do not submit information you do not want processed for that purpose. AI outputs are not medical advice.
5. SHARING
We do not sell your personal information. We share information with:
• Service providers (hosting, databases, analytics, email, AI APIs, customer support) under confidentiality and processing terms;
• Payment processors (e.g., Stripe);
• Professional advisors when needed;
• Authorities when required by law or to protect rights, safety, and security;
• A successor entity in a merger, acquisition, or asset sale, subject to this Policy or equivalent protection.
6. RETENTION
We retain information as long as your account is active and as needed to provide the Service, resolve disputes, enforce agreements, and meet legal obligations. You may request deletion; some records may remain in backups or where retention is required.
7. SECURITY
We use administrative, technical, and organizational measures appropriate to the risk (e.g., encrypted transport, access controls). No method of transmission or storage is 100% secure.
8. YOUR CHOICES AND RIGHTS
Depending on your location, you may have rights to access, correct, delete, or export personal data, or to object to/restrict certain processing. Contact [email protected]. In-app data export/deletion tools may be limited (“coming soon”); we will honor reasonable verified requests. You may opt out of non-essential marketing emails via unsubscribe links.
9. COOKIES AND SIMILAR TECHNOLOGIES
We use essential cookies for authentication and security, and may use analytics cookies to understand usage. You can control cookies through browser settings; disabling some cookies may break the Service.
10. CHILDREN
The Service is not for individuals under 18. We do not knowingly collect data from children under 18. If you believe we have, contact us to delete it.
11. INTERNATIONAL TRANSFERS
We may process data in the United States and other countries. Where required, we use appropriate safeguards for cross-border transfers.
12. CHANGES
We may update this Policy by posting a new version with an updated effective date. Material changes may be notified by email or in-product notice.
13. CONTACT
Questions or privacy requests: [email protected].
